Refunds & Returns
Return & Refund Policy
At Grow Vitamin, your satisfaction matters to us. We stand behind the quality of our products and want you to feel confident in every purchase. If something isn’t right, we’re here to help.
30-Day Return Policy
We offer a 30-day return window from the date of purchase for eligible items.
To qualify for a return, all of the following conditions must be met:
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Timeframe: The return request must be initiated within 30 days of the purchase date.
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Condition: Products must be unopened, unused, and returned in their original packaging.
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Proof of Purchase: A valid receipt or order confirmation is required.
Non-Returnable Items
For safety and quality reasons, we cannot accept returns for:
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Products purchased more than 30 days ago
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Opened or used supplements
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Items purchased during sales, promotions, or with discount codes
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Gift cards
How to Start a Return
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Contact Us
Email our support team at hello@growvitamin.com with your order number and reason for return. -
Return Authorization
If your return is approved, we’ll provide a Return Merchandise Authorization (RMA) number and detailed return instructions. -
Ship Your Item
Return shipping costs are the responsibility of the customer. Shipping fees are non-refundable. -
Inspection
Once received, all returns are inspected. We’ll notify you by email once your return has been approved or denied.
Refunds
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Processing Time: Approved refunds are processed within 7–10 business days and issued to the original payment method.
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Partial Refunds: In certain cases, partial refunds may be issued if items are returned damaged, incomplete, or not in original condition (not due to our error).
Please note: processing times may vary depending on your bank or payment provider.
Exchanges
If you need to exchange a product, please contact us at hello@growvitamin.com.
All exchanges are subject to product availability and approval.
Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your bank or credit card company (processing times can vary)
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If the issue persists, email us at hello@growvitamin.com and we’ll be happy to assist
Return Shipping Address
Please send approved returns to:
Grow Vitamin – Returns
3737 Domestic Ave, Suite 10
Naples, FL 34104
United States
Questions?
Our support team is always here to help.
📧 hello@growvitamin.com
